FREQUENTLY ASKED QUESTIONS
The store promises that the products sold are natural crystals without human intervention, natural crystals are unique, there will inevitably be flaws, and I will try to choose during the production process. Imperfections such as ice cracks, cotton wool, mines, symbiosis, etc. are all gifts from nature, and pure natural crystals are rich in many minerals and have very high energy. Accept its imperfections! Perfectionists place orders with caution!!
The accessories of jewelry are usually S925, silver gold, 18K gold, 14K gold, natural freshwater pearls, copper silver-plated, copper gold-plated, etc., which will be clearly marked in each item.
The default hand circumference is 15-18cm without remarks, and the special hand circumference can be customized by ordering.
The spot will be shipped within 48 hours, and the pre-sale or customized model will be shipped within 7-10 days according to the schedule due to different production cycles.
All the jewelry is carefully selected by myself, handmade, and the natural crystal products are unique and slightly flawed, not standard, so there is no way to reproduce the exact same jewelry. The pictures are all taken by Apple's original camera, and there will be some color differences due to the light and different display screens. Perfectionists are advised to place their orders with caution.
It can be customized according to birthday, but also to preference. Explain your requirements in detail before customizing, and pay the full amount after the communication between the two parties is no problem. Customized products have no quality problems, and are not returned or exchanged.
Postage costs will be incurred when the goods are shipped, and the cost of shipping will be borne by the buyer for rejection and interception. If the goods received are not obvious quality problems, they will not be returned or exchanged. If there is an obvious quality problem, please contact us within 48 hours, and we will help you deal with it.
After receiving the crystal, it must be demagnetized and purified first, and the crystal degaussing frequency is once a month. Crystals can help us improve our fortune and bring good luck, so try not to touch your crystals by others, it is not recommended to wear them in baths and sleep, and you also need to avoid chemicals such as cosmetics to corrode it.
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